Q & A 1. Can I get insurance for my E-Bike if I wanted to? When checking with my Insurance company, they informed me I was already covered by my homeowners insurance. I was covered for theft and liability. So even if I hit a car or someone, I was covered by my home insurance. But check with your own provider. 2.What if I weigh more than the max weight specified? For most part, going over a bit is no big deal, but if your are over by a fair amount, you should stay away from large hills or overpasses, as your motor may be overworked and burn out. On even ground, there isn't a problem. 3. Can I ride my bike on the sidewalk? No, it is against the law for even a regular bike to be on the sidewalk. 4. Do we have a payment plan? Not for spring and summer, but we are doing a fall/winter payment system for getting your bike in the spring. 5. Can I modify my bike to go faster? We do not recommend this, as it WILL void your warranty. It also makes your bike illegal. 6. Where are our bikes made? All are bikes are imported from China, as are most other suppliers. 7. Can I ride my ebike in the rain? If you get caught in the rain is one thing, but try to avoid riding it, if it is calling for rain that day. 8. Where can a e-bike travel? Power-assisted bicycles can travel anywhere a bicycle travels. They are permitted on trails and paths where municipal by-laws permit bicycles Power-assisted bicycles, like bicycles are not allowed on controlled-access highways such as 400 series highways, the Queen Elizabeth Way, the Queensway in Ottawa or the Kitchener-Waterloo Expressway, or on certain municipal roads, or sidewalks where bicycles are banned under municipal by-laws. 9. Do I need to wear a helmet? Yes, all riders must wear a approved bike helmet, or you can wear a better motorcycle helmet. 10. Will they change the laws regarding e-bikes? We won't really know till at least Oct 2009, but even if they do? It should be cheap, and still NO GAS. 11. Can I have a passenger? No/Yes, current bike regulations states you can not "double ride". But bikes make for 2 are legal for 2, so if your E-Bike seats 2 than it's OK Caution on this matter. It is a gray area. 12. How do I store my bike for winter? We recommend a garage or indoors somewhere. If you keep it in a cold place for winter, remove the battery, and bring it indoors. Then plug charger directly into it every month to top it up. If you keep bike stored in heated area with battery still installed, turn on the headlights for a hour or so, once a month, then charge it back up. 13. Where do I put my feet when riding? Always keep your feet on the pedals, even if not pedaling. This gives you better balance, and protects your battery. Also, it keeps your pedals from aiming down and making contact with the ground on sharp turns. If you are not doing any turns, than it is safe to place your feet on the front section. 14. Where do I park my bike when I go to the mall or stores? If there is a provided bike rack, park there. If not, park it anywhere in front of the store where you would park a bicycle. An e-bike is not a legal bike to park in a regular parking spot. But if not provided spots are available by the store for bicycles, than there is no choice to do so. 15. Is there anyone that cleans or details E-Bikes? YES, someone right here at our store does this for a fee. See the 3 Step Program. 16. Can I take my pedals off? Only for transporting your bike, or when storing it. Riding with no pedals violates many traffic laws totaling $6000 in fines. Also will void warranty. 17. How does the charger work? Plug into bike first, then the wall. You will see 2 red lights. Later 1 will flash red, then flash green, then a solid green light. Your charge is done. This can take from 2 - 9 hours. 18. Is a power-assisted bicycle the same as an e-bike? Yes. An e-bike is considered a power-assisted bicycle as long as it meets all the requirements of the Motor Vehicle Safety Act. 19. Why is the province piloting e-bikes and not simply legislating e-bikes for public roadways? The piloting of e-bikes on Ontario roads is a first step to fully legalizing the use of these vehicles on public roadways. A pilot allows the ministry to test the use of these vehicles under certain licensing and operational conditions before making final decisions on how these vehicles should be legislated for on-road use. 20. If a police officer stopped someone who is drunk while driving an e-bike, how would they be charged? Would this be a Criminal Code offence? HTA offence? Drinking and driving a motor vehicle is a Criminal Code offence and charges are laid under the Criminal Code of Canada. Under the Criminal Code, the definition of a "motor vehicle" includes an e-bike and anyone operating an e-bike while intoxicated could be charged with impaired driving. If convicted, the offender would be subject to the Criminal Code penalties, including a fine or jail time; and a driving prohibition. However, under this pilot regulation, an e-bike would not be a motor vehicle under the Highway Traffic Act, so penalties for impaired driving under the Act would not apply. 21. Is there any fines that a E-Biker can get? Yes. same as a person on a regular bike.   Offence HTA Section - Bicycle* Set Fine Court Fee Victim Fine TOTAL Improper lighting 62(17)* $ 20.00 $ 5.00 $ 10.00 $ 35.00 Improper brakes 64(3)* $ 85.00 $ 5.00 $ 20.00 $ 110.00 No bell or defective bell 75(5) $ 85.00 $ 5.00 $ 20.00 $ 110.00 Fail to wear proper helmet 104(2.1)* $ 60.00 $ 5.00 $ 20.00 $ 85.00 Disobey stop sign, fail to stop 136(1)(a) $ 85.00 $ 5.00 $ 20.00 $ 110.00 Red light - fail to stop 144(18) $ 150.00 $ 5.00 $ 25.00 $ 180.00 Careless driving 130 $ 260.00 $ 5.00 $ 60.00 $ 325.00 Fail to yield to pedestrian 140(1)(a) $ 85.00 $ 5.00 $ 20.00 $ 110.00 Drive wrong way - one way traffic 153 $ 85.00 $ 5.00 $ 20.00 $ 110.00 Bicycle - fail to turn out to right when overtaken 148(6)* $ 85.00 $ 5.00 $ 20.00 $ 110.00 Cyclist - ride in or along crosswalk 144(29)* $ 85.00 $ 5.00 $ 20.00 $ 110.00 Cyclist - fail to stop or to identify self 218(2)* $ 85.00 $ 5.00 $ 20.00 $ 110.00 Ride 2 on a bicycle (unless seating for 2) 178(2)* $ 85.00 $ 5.00 $ 20.00 $ 110.00   22. If my driver's licence has been suspended, can I legally operate an e-bike? You do not need a driver's licence to drive an electric bicycle.